Easy Upgrade Steps

Choose which upgrade are you doing:

Old to New - Version 1.4 to Version 7


New to Newer - Version 7 to a newer Version 7


Select the tab that matches the upgrade you want to do.

Update Version 7 to a newer, better Version 7

Estimated time of completion: 2 minutes

  • Download the newest client from the PMI Evidence Tracker support page. Unzip it to your Desktop.
  • Un-install the previous client in Programs and Features. In XP it was called Add/Remove Programs.
  • Install the new client you downloaded.


Follow the video:


Upgrade Classic Version 1.4 to sleek and new Version 7

Estimated time of completion: 30 minutes

  • Install the correct version of SQL Server (26 min)
  • Create Evidence Tracker Database (2 min)
  • Install Version 7 Client and Connect (2 min)
  • Customizing your install


Detailed Instructions

Step 1 - Install Microsoft SQL Server on your Server or Stand-alone

SQL Server 2008R2 (or higher) is the base of your new install. Our system needs a completely separate instance of SQL Server. Regardless of what you have installed for other programs already, you need a new instance of SQL Server.

1A - Slipstream installation, to install SQL Server the easy way

Following this option you can finish Step 1 in ten minutes. No videos, just 3 simple steps.

We made it easier to install SQL Server 2008R2 Express for those without IT experience. Download our slipstream SQL Server 2008R2 installer and unzip the files to a folder. Then double-click the file called "_RUN_THIS_FILE_FIRST.bat" to install SQL Server with the settings Evidence Tracker needs. Press any key to continue and it should finish in ten to twenty minutes.

1B - Options for IT people who want to do it their way

Departments that use 64-bit Windows Vista/7/8 or 64-bit Windows Server 2008/2012 as their server:

Download SQL Server 2012 Express 64-bit. It's also available from the Microsoft website. Install the package named SQLEXPRWT_x64_ENU.exe.

Departments that use Windows XP, Windows Server 2003, 32-bit Windows 7, or 32-bit Windows Server 2008 as their server:

Download SQL Server 2008R2 Express instead. It's also available from the Microsoft website. Use the file named SQLEXPRWT_x86_ENU.exe.

Installation is very straightforward. Just follow the video and wait for SQL Server to install. Make sure you use a named instance, mixed-mode authentication, and set the SQL Browser service to automatically start.

We recommend naming the new instance "PMIET7" so your IT staff remembers what it is later.

Follow the video:


Step 2 - Use Install Manager to install SQL Server DB files on Your SQL Server

Since you are doing an upgrade choose the "Upgrade from 1.4" option in Install Manager.

Install Manager will ask where you want to store the data files and where you want to store the label templates / evidence attachments.

The data files are installed to C:\Program Files\PMI\database by default. If you are IT staff and you would rather put them on the data partition specify that here. These need to be on a local drive. That's why we are installing SQL Server on the server.

The label templates / evidence attachments folder needs to be a shared network folder with read/write access to be useful. This is for two reasons. Users of the program need to be able to edit their label templates if they need to make a change. Also, users of the program need to be able to add files to this shared folder when they add file attachments to evidence in the program. A shared path is used so that all users can access the files as needed using the same path. IT will need to set the permissions for the folder accordingly based on who you want to add files and who you want to use files.

Click here to install and run the Install Manager.

Follow the video:


Step 3 - Install PMI Client and connect to your SQL Server

Download the newest client from the PMI Evidence Tracker support page and install it.

The first time you connect to the database it will ask you where the old database files are. Once you select the database files it will copy the data from your old files to the new.

Follow the video:


Step 4 - Customize Your Install to Add Clients

Setting up a Client/Server? You'll need to turn TCP/IP on for SQL Server.

Follow the video:


If your client has trouble connecting after enabling TCP/IP then you need to add an exception in Windows Firewall on the server.

Follow the video:

Would You Like To Know More?

We're here to help.

Our US-based Help & Support team helps you get the job done. It's important to have all of our customers on the latest, greatest version that is built by cops for cops. That's why we help with all upgrades. No matter what hurdles we have to jump, our knowledgeable staff will get it worked out for you.

Our Blog

Want more details about the exciting new features in version 7? Check out our blog. PMI Evidence Tracker News has the latest on our innovative and time-saving features. Have a request for a new feature? Talk directly with the product team. Get what you need in your hands.