SQL Server 2008R2 (or higher) is the base of your new install. Our system needs a completely separate instance of SQL Server. Regardless of what you have installed for other programs already, you need a new instance of SQL Server.Departments that use 64-bit Windows Vista/7/8 or 64-bit Windows Server 2008/2012 as their server:
Installation is very straightforward. Just follow the video and wait for SQL Server to install. Make sure you use a named instance, mixed-mode authentication, and set the SQL Browser service to automatically start.
We recommend naming the new instance "PMISQLEXPRESS" so your IT staff remembers what it is later.Follow the video:
Install Manager will ask where you want to store the data files and where you want to store the label templates / evidence attachments.
The data files are installed to C:\Program Files\PMI\database by default. If you are IT staff and you would rather put them on the data partition specify that here. These need to be on a local drive. That's why we are installing SQL Server on the server.
The label templates / evidence attachments folder needs to be a shared network folder with read/write access to be useful. This is for two reasons. Users of the program need to be able to edit their label templates if they need to make a change. Also, users of the program need to be able to add files to this shared folder when they add file attachments to evidence in the program. A shared path is used so that all users can access the files as needed using the same path. IT will need to set the permissions for the folder accordingly based on who you want to add files and who you want to use files.
Download the newest client from the PMI Evidence Tracker support page and install it. Only customers with a current support contract can download the client.
The PMI Evidence Tracker Development Team continues adding and improving features based on what Evidence Trackers need. Get the latest version on the Support Page.Follow the video:
Setting up a Client/Server? You'll need to turn TCP/IP on for SQL Server.Follow the video:
If your client has trouble connecting after enabling TCP/IP then you need to add an exception in Windows Firewall on the server.Follow the video:
Our US-based Help & Support team helps you get the job done. It's important to have all of our customers on the latest, greatest version that is built by cops for cops. That's why we help with all upgrades. No matter what hurdles we have to jump, our knowledgeable staff will get it worked out for you.
Want more details about the exciting new features in version 7? Check out our blog. PMI Evidence Tracker News has the latest on our innovative and time-saving features. Have a request for a new feature? Talk directly with the product team. Get what you need in your hands.
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May 10, 2018